How to Create Heart-Based Hospitality – Part 10
Empathy and Compassion
In the future, the guest experience will be strong in loving-kindness, compassion, and heart-warming care, and it will be created by working with energy and by developing spiritual capacity.
Showing empathy and compassion to guests is an essential part of Heart-Based Hospitality. Part 10 explains in detail what empathy and compassion mean; how they are different; and how to put them into practice. The unit also provides an abundance of activities to help you to develop your spiritual capacity to show kindness and compassion and to increase your desire to show these qualities more and more.
Showing compassion increases the happiness and well-being of the giver and receiver. When we allow ourselves to care compassionately for others, the profound act of kindness refills the heart spiritually, energizes the body, and nourishes the souls of the giver and receiver. In the moment of opening our heart to others, we recognize the immense healing power of compassion, and the giver and receiver reconnect with life and love.
It is impossible to know how much good can come from a single act of compassion. Every human being has a great gift to care, to be compassionate, to become present to the other, to listen, to hear, and to receive. If we all released our gift to show compassion every day, the world would be transformed. Compassion has a healing effect on the giver and the receiver. Show compassion to everyone you meet with the intensity of a mother who is concerned about the wellbeing of her child.
I hope that Part 10 will help you to become happier and more loving, kind, caring, and compassionate to others.