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Membership Levels

Membership plans

Silver

Courses included: 1
For Group Learners
    • The Hotel provides 20 - 29 learners per month. A 15% discount per course will be provided on the total amount.
    • Additional learners can sign up during the month up to 29 participants.
    • The learners can have access to one of the 11 Parts of the course per month. Then the membership period of one month will expire.
    • However, if the participants cannot complete the course within the month, please let us know and we will extend the period for the group.
    • Similarly, if the group finishes a course within the month, which can happen with the 10-hour courses, please let us know and we will start the following month early once the payment has been received.
    • The price charged each month will vary each month according to the price of the course being studied and the number of participants. "FREE" shown above means: "No registration fee is charged."
    • For the sake of efficiency, the hotel will transfer in one lump sum the payments of all the learners.
    • The Hotel will provide us with the number of participants for the following month before the end of the month.  If the number of participants drops to 15-19 participants, the discount will change to 10%.

Gold Plan

Courses included: 1
For Groups of Learners
    • The Hotel provides a minimum of 30 learners per month. A 20% discount per course will be provided.
    • Additional learners can sign up during the month.
    • The learners can have access to one of the 11 Parts of the course per month. Then the membership period of one month will expire.
    • However, if the participants cannot complete the course within the month, please let us know and we will extend the period for the group.
    • Similarly, if the group finishes a course within the month, which can happen with the 10-hour courses, please let us know and we will start the following month early once the payment has been received.
    • The price charged each month will vary each month according to the price of the course being studied. "FREE" shown above means: "No registration fee is charged."
    • For the sake of efficiency, the hotel will transfer in one lump sum the payments of all the learners.
    • The Hotel will provide us with the number of participants for the following month before the end of the month.  If the number of participants drops below 30, then the group's discount will change in the following month to that stated in the Silver Learning Plan.

Platinum Plan

Courses included: 1
For Hotel Leaders Only The Details
  • In order for a hotel to implement Heart-Based Hospitality successfully the leaders must be involved in the self-development process and not only their Team Members.
  • The leaders should study the Heart-Based Hospitality course and the Leadership course.
  • By leaders, we mean EXCOM, Department Heads, Assistant Department Heads, and Team Leaders. Supervisors should join the groups of Hotel Employees in the Gold Plan Membership Level.
  • The price charged each month will vary each month according to the price of the course being studied and the number of participants. "FREE" shown above means: "No registration fee is charged."
  • Because it can be difficult to get even 10 leaders to study online, a 12% discount will be made on the total amount if the number of leaders in the group is 10 or more. If 20 or more leaders study a course then the Silver Plan's 15% discount will apply.
  • Additional learners can sign up during the month.
  • The learners can have access to one of the 11 Parts of the course per month. Then the membership period of one month will expire.
  • However, if the participants cannot complete the course within the month, please let us know and we will extend the period for the group.
  • Similarly, if the group finishes a course within the month, which can happen with the 10-hour courses, please let us know and we will start the following month early once the payment has been received.
  • For the sake of efficiency, the hotel will transfer in one lump sum the payments of all the learners.
  • The Hotel will provide us with the number of participants for the following month before the end of the month.  If the number of participants drops below 10, then the group's discount will change in the following month to 5%.
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