How to Create Heart-Based Hospitality – Part 4
Part 4
Understanding How People Really Feel
In the future, the guest experience will be strong in loving-kindness, compassion, and heart-warming care, and it will be created by working with energy and by developing spiritual capacity.
Introduction
Part 4 is about understanding how people really feel, in particular how they feel behind the mask that they are wearing to cover up their true feelings about life.
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1Guidelines
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2Section 4.1: The Hidden Pain That People Feel
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3Section 4.2: Helping People with Their Worries Part 1 of 2
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4Section 4.3: Helping People with Their Worries Part 2 of 2
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5Section 4.4: The Guest Experience in a Heart-Based Hospitality Hotel - Part 1 of 2
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6Section 4.5: The Guest Experience in a Heart-Based Hospitality Hotel - Part 2 of 2
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7Section 4.6: The Key to Loving Other People
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8Section 4.7: Be Kind, For Everyone You Meet Is Fighting a Hard Battle
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9Section 4.8: A Comparison Between People and an Iceberg
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10Section 4.9: If We Could Look Into Each Other’s Hearts Part 1 of 2
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11Section 4.10: If We Could Look Into Each Other’s Hearts Part 2 of 2
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12Section 4.11: Stressed Guests at the “Crocodile Island” Resort
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13Section 4.12: Life Without Love
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14Section 4.13: People Who Wish to Commit Suicide
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15Section 4.14: People Who Have Committed Suicide
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16Section 4.15: Don Ritchie “The Angel of the Gap”
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