Part 2 provides an overview of the main goals, benefits, and characteristics of Heart-Based Hospitality, and you will start to ...

Showing empathy and compassion to guests is an essential part of Heart-Based Hospitality. Part 10 explains in detail what empat...

This section is about Near-Death Experiences (NDE). The NDE is very relevant to hospitality because it answers the following qu...

Part 9 is about developing the capacity to show loving-kindness to yourself and to others. Loving-kindness is one of the three ...

Part 8 provides useful information about the energy of our thoughts, feelings, and emotions, and about how this energy can be u...

Part 7 explains how to send love energy and the benefits of sending it for hotel staff; for the energy of the hotel; and for cr...

Part 6 is about the worries and emotional suffering that so many people experience and how hotel staff can help their guests to...

Part 5 is about the benefits of complimenting guests and how to compliment them. You will also learn about the energy of comple...

Part 3 is about the importance when creating Heart-Based Hospitality of opening your heart and it explains what this means. It ...

Part 2 provides an overview of the main goals, benefits, and characteristics of Heart-Based Hospitality, and you will start to ...