How to Create Heart-Based Hospitality – Part 9

Part 9

Make a Difference by Showing Loving-Kindness

In the future, the guest experience will be strong in loving-kindness, compassion, and heart-warming care, and it will be created by working with energy and by developing spiritual capacity.

Part 9 is about developing the capacity to show loving-kindness to yourself and to others. Loving-kindness is one of the three essential spiritual core values of Heart-Based Hospitality together with compassion and heart-warming care. This unit explains what loving-kindness is; how to develop the quality through meditation and practice; the effects of developing loving-kindness; and the benefits of doing so.

Like other units, this unit provides stories, videos, spiritual quotations, activities, energy techniques, and meditations that serve to help you to develop your spiritual capacity to love and to show loving-kindness, compassion, and heart-warming care to others. Although guests are colleagues are the focus, family members and strangers are always included.

Part 9 encourages and helps you not simply with ways to make every guest interaction a heart-touching, memorable experience, but also to want more and more to do so. This unit is about living your life by being kind and loving to others every day so that when you die the world cries at your departure.

The contents of this unit urge you to make your job about touching the hearts of the guests with loving-kindness, compassion, and heart-warming care. Ask yourself at the end of the day: “Did I create a memorable experience for every guest I met or served? Did I touch people’s hearts? If not, how could I have done better?”

Show unconditional love and stand back and watch with amazement as your whole world is transformed. Those around you will subconsciously feel your new vibration of love and will be affected by you. Wherever you go, whoever you meet, and whatever you do, give love and appreciation, because that is your true nature. How do you know it is your true nature? Because you feel so good when you are giving it. Spend each day putting this into practice and you’ll feel lighter and warmer in your heart area and happier.

I hope that you find Part 9 inspiring and helpful.

Section 9.1: What Is Loving-Kindness?
2 hours
Section 9.2: Homeless Man Shows Loving-Kindness
1 hour
Section 9.3: The 7 Questions
0.5 hours
Section 9.4: The Most Beautiful Eyes
1 hour
Section 9.5: Turn All Your Thoughts Toward Bringing Joy to Hearts
1 hour
Section 9.6: Kindness Makes You Beautiful
1 hour
Section 9.7: Westjet Airline’s Christmas Miracle
1 hour
Section 9.8: The Story About Josh
1.5 hours
Section 9.9: The Ripple Effect of Kindness
1.5 hours
Section 9.10: The Taxi Cab Story
1.5 hours
Section 9.11: The Wendy Story
1 hour
Section 9.12: Taxi Terry
1.5 hours
Section 9.13: Make an Impact on People’s Lives
1.5 hours
Section 9.14: What Is Your Deepest Motivation for Taking Care of the Guests?
1.5 hours
Section 9.15: Our True Nature Is to Show Love and Appreciation
1.5 hours
Section 9.16: The Gift of Unconditional Love
1.5 hours
Section 9.17: The Unconditional Love Shown by King Bhumibol Adulyadej, a Former King of Thailand
1 hour

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Enrolled: 4 students
Duration: 21.5 hours
Lectures: 18
Level: Intermediate
How to Create Heart-Based Hospitality – Part 9
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